Privacy Policy

Last updated: February 21, 2026

1. Purpose

This Privacy Policy explains how AusPharm CPD collects, uses, stores, and protects personal information when you use the AusPharm CPD platform. It applies to website visitors, registered users, and administrators.

2. Information We Collect

• Identity and contact information, such as first and last name, username, email address, phone number, and address.
• Professional profile details, including AHPRA number, practice type, and year of first registration.
• CPD records you enter, including dates, groups, activity details, credits, standards mapping, and notes/reflections.
• Certificates and supporting documents that you upload.
• Security and account metadata, including authentication events and access logs.

3. How We Use Your Information

• Provide and maintain your account and CPD tracking features.
• Calculate credits and generate summaries and exports.
• Support CPD planning and repository suggestion workflows.
• Maintain security, detect misuse, and manage access controls.
• Provide support and respond to operational issues.

4. CPD Database Sharing

When you choose to share a CPD activity to the CPD Database, only core CPD activity data is intended to be shared for review and approval. Reflection text and other private user-only notes are not intended to be shared through this workflow.

5. Storage and Security

Your information may be stored using cloud services, including Firebase Authentication, Firestore, and Firebase Storage. We apply role-based access controls and reasonable technical safeguards. Despite safeguards, no online environment can be guaranteed completely secure.

6. Data Retention

We keep information for as long as needed to operate the platform, support legitimate security and compliance needs, and meet legal obligations. If your account is deleted, some data may be retained for required legal/security periods.

7. Disclosure to Third Parties

We do not sell your personal information. We may share information with service providers that help us operate the platform, and where required by law, regulation, or valid legal process.

8. Your Rights and Choices

You can update many profile fields directly in your account settings. You may request password resets through built-in account recovery. For privacy-related requests, including data access or correction enquiries, contact us using the details below.

9. Cross-Border Processing

Cloud providers may process or store data outside your local jurisdiction. By using the platform, you acknowledge this possibility subject to applicable legal protections.

10. Policy Updates

We may update this Privacy Policy periodically. The "Last updated" date will reflect the current version.

11. Contact

For privacy requests or questions, contact: support@auspharmcpd.com.au

Business details: Australian Pharmacist CPD (AusPharmCPD), ABN 72 944 949 243.